Refund policy

Thank you for shopping with us! We are dedicated to ensuring you love your activewear. If you need to make a return or exchange, please review our policy below.


1. Refund Policy

Eligibility for Refunds

  • Return Window: Requests for refunds must be made within 10 days of the purchase date.
  • Condition: Items must be unworn, unwashed, and in their original packaging with all tags attached.
  • Proof of Purchase: A receipt or proof of purchase is required for processing your refund.

How to Request a Refund

  1. Contact Us: Email our customer service team at [support@curvletics.com] with your order number and reason for the return.
  2. Return Instructions: We will provide you with a return authorization and instructions for sending the item back.

Refund Process

  • Shipping Costs: We cover the cost of return shipping for any defective item.
  • Inspection: Returned items will be inspected to ensure they meet our refund criteria.
  • Refund Issuance: Refunds will be processed to the original payment method within 7-10 business days of receiving the returned item.

Non-Refundable Items

  • Sale Items: Items purchased on sale or clearance are final sale and not eligible for refunds.


2. Exchange Policy

Eligibility for Exchanges

  • Exchange Window: Requests for exchanges must be made within 10 days of the purchase date.
  • Condition: Items must be unworn, unwashed, and in their original packaging with all tags attached.
  • Proof of Purchase: A receipt or proof of purchase is required for processing your exchange.

How to Request an Exchange

  1. Contact Us: Email our customer service team at [support@curvletics.com] with your order number, the item you wish to exchange, and the new item or size you would like.
  2. Return Instructions: We will provide you with a return authorization and instructions for returning the item.

Return Shipping

  • Shipping Costs: We cover the cost of return shipping for any defective returns, so you won’t incur any fees.
  • Return Label: We can provide a return shipping label upon request. The fee will be taken from the refund total.

Processing Exchanges

  • Inspection: Returned items will be inspected to ensure they meet our exchange criteria.
  • Replacement Shipment: Your new item will be shipped after the return is processed. Please allow 7-10 business days for processing and shipping.

Non-Exchangeable Items

  • Sale Items: Items purchased on sale or clearance are final sale and not eligible for exchanges.


3. Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us within 7 days of receiving your order. We will cover the cost of return shipping and offer a replacement item or a full refund based on your preference. (Excludes Sale items). The item must be defective at the time it was received, not after worn and washed.


4. Contact Us

For any questions or assistance with returns or exchanges, please contact our customer service team at:

We appreciate your understanding and cooperation. Thank you for choosing Curvletics!